Mar 22
Description: Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests , and provide tools to remotely administor devices on your network. The software is easy to use and install and is very flexible.
Features:
Logs and numbers work requests
Organizes and prioritizes work ord
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
Type: Demo Cost: $19.95
Publisher: DTMS Technologies
Download: DTMS Issue Control 1.0 11230K
Mar 03
Description: AdmWin is a toolkit for the Windows, Linux and Novell network administrator. Batch manage accounts, passwords and settings. Transfer accounts and passwords between different platforms. Create or manage accounts on many platforms at once. Explore accounts. Collect system information and event log records from Windows machines. View remote Windows services and processes. Manage remote Windows machines with the remote command prompt.
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Linux,Netware
Type: Demo Cost: $95
Publisher: Wennstrom Software
Download: AdmWin 7.5 3449K
Åžub 06
Description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
Platform: WinXP,Windows2000,Windows2003
Type: Demo Cost: $995
Publisher: Kemma Software
Download: BridgeTrak Help Desk Software 7.0 Build 44682K
Oca 28
Description: Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
Type: Shareware Cost: $34.95
Publisher: T and K Software
Download: MuRD 1.0.1.43 789K
Ara 28
Description: Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.
Platform: Win98,Windows2000,WinXP
Type: Shareware Cost: $169
Publisher: Dennis Baggott and Sons
Download: Been There Done That 2006 4345K
Kas 14
Description: Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
Platform: WinNT 4.x,Windows2000,WinXP
Type: Shareware Cost: $75
Publisher: Hammer Software
Download: MetaLAN 1.8 3785K
Haz 22
Description: Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
Type: Commercial Cost: $23
Publisher: Kangasoft Pty Ltd
Download: Global Site Support 1.12 290K
May 24
Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Platform: Win98,WinME,Windows2000,WinXP,Windows2003
Type: Freeware Cost: $0
Publisher: Bravestorm, LLC
Download: Boldcenter Operator Client .NET 4.13 4263K
Kas 29
Description: Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
Type: Demo Cost: $1600
Publisher: NetSupport Ltd
Download: DNA Helpdesk 2 49K
Kas 26
Description: ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don’t need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.
Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Win
Type: Shareware Cost: $10
Publisher: ihelpcenter.com
Download: ihelpcenter 3.1 625K
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